Availment Procedures


Procedure For In-Patient


Step 1

Member proceeds to an IWC Accredited Hospital for an admission order and presents his/her IWC Card.



Step 2

For Hospital w/ Medisystem: staff will generate IWC Letter of Eligibility through Medisystem. For Hospitals w/o Medisystem: staff will call IWC Call Center hotlines to secure Letter of Eligibility.



Step 3

Admitted member will be visited by IWC Liaison Officer.



Step 4

For hospitals w/ Medisystem: Hospital staff will generate a Letter of Guarantee through Medisystem upon discharge. For hospitals w/o Medisystem, staff will call IWC Call Center to secure Letter of Guarantee. Member will pay charges in excess of the amount of coverage, if there is any.


Procedure For Out-Patient


Step 1

IWC Member proceeds to any IWC accredited clinics for Out-Patient availment.



Step 2

Member presents IWC card to clinic staff.



Step 3

Member may proceed now to an IWC doctor.


Procedure For IWC Owned Clinics





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